Lessons from the Edge—Six Stories of Hub Launches in Peril (and How To Avoid It)
Watch it now (or any time)
Hear directly from the experts!
Linking unique patient and provider journeys with commercial strategies and objectives takes finesse, and not all hub services providers are up to the task.
If you're ready to launch or transition a hub, or are looking to benchmark your hub's offerings, this webinar is right for you. Our hub and operations experts will share first-hand knowledge of the pitfalls that could come easily with launching a hub, and how clients avoid them.
Get answers to your most pressing questions, including:
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How does the pharma brand team contribute to a poorly scoped hub launch?
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How does a solution provider contribute to missteps in hub readiness?
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How can you stop launch dates from creeping out past due date?
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What are the best tactics to ensure well-informed and aligned hub stakeholders?
Featuring a conversation with:
Chief Operations Officer
A top-performing operational, account management, and business development executive credited with delivering substantial revenue growth, client satisfaction, and operational excellence through company acquisition and beyond. Progressive and innovative thought-leader in pharmaceutical patient access strategy.
Committed to opening patient access channels to specialty pharmaceutical products through deep industry knowledge and Six Sigma principles. A crusader of culture through servant leadership and unbroken accessibility.
Strong expertise in project management for pharmaceutical, health and non-profit organization accounts. An exceptional operations leader, adept at developing and implementing process improvements to provide world-class customer service and maximum profitability. Highly accomplished team collaborator with proficiency in sales and product marketing.
Director, Launch Excellence
Stephanie Battaglia joined ConnectiveRx in January 2023 as Director, Launch Excellence, reporting directly to Lauren Cole (SVP Launch Excellence). In this role, Stephanie supports design of new programs and leads the launch and implementation activities with a focus on driving launch efficiencies, improving operational readiness, and reducing risk through risk mitigation strategies.
Stephanie comes to ConnectiveRx with 20 years of experience in patient support services programs. In her most recent role, she was the Director of Program and New Launch Implementations at Lash Group (AmerisourceBergen) since 2020.
Prior to that role, she spent 2 years as Director of Operations Excellence focusing on program recovery plans, implementing solutions for field escalations, supporting the design and pre-implementation activities for new services utilizing AI technology, and developing a ‘Program Health’ initiative across the entire Lash Group organization. Prior to her Operations Excellence and Implementation roles, Stephanie’s work experience was primarily in patient services operations for Lash Group/TheraCom (AmerisourceBergen) and Covance/LabCorp.
Stephanie enjoys spending time with her family, primarily attending the many kids activities such as football, basketball, softball, golf, swimming, lacrosse, fitness training, musical concerts, and of course competitive dance team.