It's not easy to get a prescription to a patient anymore. And when things do get messy along the prescription journey, pharmaceutical manufacturers have relied on us to untangle the process and create a clear path—allowing a patient to build a trusting relationship with their medication brand. Within our walls there’s a collective of people who really want to help others and you’ll find that level of humanity goes a long, long way.
We’re proud of who we are
and how we help clients
We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We have many voices (engineers, pharmacists, customer service veterans, developers, program strategists and more) all with one vision. Each and every one of us brings a new perspective and new experiences that make ConnectiveRx better than the sum of its parts.
We've been talking to prescribers for years
Where does the ConnectiveRx story begin? More than 75 years ago with the launch of the Physicians' Desk Reference (PDR). With that as the basis for trust of information relayed to the medical community, we've grown with one goal in mind: to help clients tackle every roadblock that makes patients feel the prescription journey is too complicated or expensive. Click around to see how we got where we are today.
Help them by helping their wallets
It all started here. As a leader in the copay card market, we changed the landscape of the prescription financial journey forever.
CarePoints, PhysicianCare, and ScriptGuide launch to provide patient- and provider-focused drug brand messaging inside EHRs and at the pharmacy.
PSKW (pioneers in affordability), LDM (innovators in adherence), and the venerated Physicians’ Desk Reference (now the Prescribers’ Digital Reference) all join forces to create one company.
Careform (leader in tech-enabled specialty medication hub services) joins the party.
Data analytics portal called VIP launches to offer clients transparency into the effectiveness of their investment in affordability solutions.
The Macaluso Group (experts in paperless, technologically advanced patient support, and reimbursement services) rounds out the dream team.
ConnectiveRx named Company of the Year at the PM360 Trailblazer Awards. CRx Copay ePA solution wins in the Persistence/Adherence category.
Cloud-based buy-and-bill platform, top rated for customer satisfaction, integrated into our suite of solutions.
Partnerships for exclusive messaging capabilities with Allscripts/Veradigm and Athenahealth/Epocrates create the market’s largest EHR distribution network.
And Now for the Stats
ConnectiveRx EHR network
Our Fearless Leaders
Meet the people who make ConnectiveRx an innovative, passionate, and industry-leading company.
Chairman of the Board
Our Chairman of the Board, Harry Totonis, brings years of leadership to making healthcare human. He started with ConnectiveRx as CEO, and before that, he led Surescripts to become the nation’s largest e-prescribing and clinical information network. As president and CEO, he connected physicians, pharmacies, PBMs, EMRs/EHRs, hospitals, and HIEs.
Currently, Harry sits on the Genstar Capital Strategic Advisory Board, the Board of Trustees at Suburban Hospital/Johns Hopkins Medicine, and is an active member of Business Executives for National Security.
As CEO, Jim Corrigan drives the continued delivery of innovation + human empathy at ConnectiveRx. Before joining, he was CEO and a board director for ERT, a clinical trial technology provider.
During his tenure in GE Healthcare's life sciences division, Jim championed healthcare advances as CEO of Surgical Products and SVP of Healthcare IT. He holds an MBA from Rensselaer Polytechnic Institute School of Business and a BS in Computer Science from Central Connecticut State University.
President and Chief Commercial Officer
Our president and Chief Commercial Officer, Frank Dana, leads ConnectiveRx’s revenue and commercial organization to take the pain out of the prescription process. He drives strategic growth as well as creation and execution of customer account plans. Previously, he helped facilitate frictionless patient support as SVP of Operations at ConnectiveRx.
Frank holds a BS in Accounting and Finance from Saint Francis University.
Chief Financial Officer
Our Chief Financial Officer, Chris Breakiron, is responsible for financial forecasting, planning, and analysis, business operations accounting and reporting, as well as tax and financial evaluation for new and continuing programs. Before helping to shift the tides of patient medication, Chris served as Chief Accounting Officer for SunGard Data Systems.
He is a Certified Public Accountant and holds bachelor’s and master’s degrees in Accounting from the University of Florida.
General Counsel and Chief Compliance Officer
Ken Olsen leads our legal and compliance teams at ConnectiveRx.
With over 30 years’ experience in the pharmaceutical industry in total, Ken spent 20 years with Johnson & Johnson building healthcare compliance programs, serving as the General Counsel of eight marquis operating companies, and creating the pricing and client contract legal practice group. Most recently. prior to joining ConnectiveRx, he served as the General Counsel and Chief Compliance Officer of SK Pharmaceuticals.
Ken holds an undergraduate degree in Mechanical Engineering and Physics at Worcester Polytechnic Institute and a Juris Doctor from The Catholic University of America. Ken also studied philosophy at Johns Hopkins University at the graduate level.
Chief Development Officer
Chief Development Officer, Jim Mahon, directs the cohesive strategies of our Product, Technology, and Information Security teams. His leadership over enterprise-wide product strategy, product development and lifecycle management, and R&D innovation ensure our designs for growth are (foremost) of benefit to our clients.
He joins us with more than 30 years of experience in the information services and clinical research industries as a general manager, CEO, president, corporate development executive, chief product officer and consultant during his tenures at ERT, Symphony/PRA, Arsenal Capital/Certara, IMS Health/IQVIA and Accenture. He holds an MBA from Columbia Business School and a BS in Pre-Professional Studies (Pre-med) from Notre Dame.
Chief Operating Officer
As Chief Operating Officer, Bob Shambaugh leads the charge to bring empathetic human solutions to all aspects of operations, information security, and technology.
Bob has more than 40 years of experience driving operational excellence, with a focus on creating process efficiencies, simplifying complex situations, and strengthening collaboration across teams. Prior to joining CRx he held multiple senior operations roles, including CEO at Aerodyn Engineering and COO at Chromalloy, a Carlyle Group company. Most recently Bob served as the COO of ERT, a global clinical services and medical device company.
Chief Marketing & Communications Officer
Danielle Daly is Chief Marketing and Communications Officer. In pursuit of taking the pain out of the prescription process, she leads the strategic vision for ConnectiveRx’s branding, marketing, internal and external communications, and events.
She also directs the company’s culture and employee engagement initiatives, which include Diversity, Equity, and Inclusion.
Prior to joining ConnectiveRx, Danielle spent 15 years successfully building and executing global communications, marketing, and influencer platforms at organizations such as Under Armour, where she was Senior Manager of Global Communications and Entertainment. She graduated from the University of Maryland, College Park, with a BA in Communication.
Chief People Officer
Mark Pawlak, our Chief People Officer, oversees the ConnectiveRx human resources team. He elevates the human experience inside our walls by developing, aligning, and implementing programs with dynamic business objectives.
Before coming to us, Mark had a long tenure at Revlon as SVP of Human Resources, Employment, and Administration and served as Senior Counsel for Philips Electronics prior to that. He earned his JD from the State University of New York at Buffalo and his master’s from Cornell University.