The Critical First 24 Hours of Patient Hub Engagement

Sam began his access and patient support career at Pittsburgh-based hub services innovator Careform (subsequently acquired by ConnectiveRx) and has since navigated through roles that give him an extraordinary perspective on product solutions designed within a landscape of evolving challenges—both challenges to pharma clients from the market and challenges to patients from payers.

His experience in analysis and problem solving, process improvement, technical product development, and client implementations converge in his role as SVP, Product Management for Hub Services at ConnectiveRx, where he leads a team focused on helping pharmaceutical manufacturers successfully bring new patient services programs to market.

As Vice President, Implementation at ConnectiveRx, Kristine leads the company’s project management office as well as a cross-functional discipline called Launch Excellence that ensures patient support program designs meet and exceed clients’ needs. Her deep knowledge of best practices in hub planning comes from overseeing hundreds of successful programs that streamline access to specialty medications, consistently breaking down complex barriers for patients.
 
Kristine spent more than a decade in technology project and program leadership gaining valuable experience developing and managing patient access services including hub and adherence programs. Much of her work focused on specialty therapeutic areas including oncology and gastrointestinal. Her subject matter expertise spans network infrastructure strategy development, program and project management, and application development. She has experience and various accreditations with regulatory and security compliance standards such as HIPAA, Six Sigma, PCI-DSS, SOC2, HITRUST, and Risk Evaluation and Mitigation Strategies (REMS) programs. 

Kristine earned a BS in Health Information Management and Systems from The Ohio State University and a Professional Leadership Certificate from Georgia Tech. She is a candidate for MS in Administration at Central Michigan University.