CRx Steer Industry Dialogue Across Two Major Access & Patient Support Events
Company experts elevate best practices in patient access, AI innovation, gross-to-net management, and copay strategy
Read the official Press Release here.
WHIPPANY, N.J. — ConnectiveRx, a leading provider of technology-enabled patient support and access solutions for specialty and branded medications, recently showcased its commanding expertise across the patient services ecosystem with thought leadership roles at two major industry events – the Copay, Reimbursement and Access Congress and the Patient Support Services Congress.
ConnectiveRx experts shaped the conversation regarding AI’s practical applications in patient support, accumulators and maximizers, gross-to-net management strategies, and evolving manufacturer market access programs amid regulatory uncertainty.
Chris Dowd Delivers Copay Industry Outlook, Leads Policy Impact Panel
Chris Dowd, SVP of Market Development, served as returning chairperson of the 2025 Copay, Reimbursement and Access Congress. His opening “Industry Outlook” covered the rise of maximizers, policy shifts shaping 2026, and the growing expectation that innovation must be backed by strong execution. At the Patient Support Services Congress, Dowd moderated a forward-looking session on how shifting federal priorities are reshaping the patient services landscape and demanding more agile, future-proofed support programs.
Dowd continues to advance these themes in our recent webinar, "Building Resilient Patient Support When Industry Change Never Stops", where he and industry experts break down the biggest challenges facing PSPs today, as well as share proven strategies to build resilience and deliver better outcomes for patients.
Ticia Cawley, Simon Kasmir, and Kristine McGaughey Guide Peer Dialogue
At the Patient Support Services Congress, Ticia Cawley, VP Client Solutions, and Kristine McGaughey, VP Implementation, served as Track Chairs, developing insights on integrated patient support models. McGaughey, recently named to PM360’s ELITE 100 and a speaker on hub readiness earlier this year, joined ConnectiveRx's Simon Kasmir to facilitate a Gross-to-Net session guiding manufacturers through strategies to counter PBM practices as well as alternative funding risk and suspicious pharmacy activity.
Earlier this year at the Hubs East conference, Kristine led a powerful panel discussion on the idea of merging pricing and hub strategies with the goal of faster launches and fewer medication barriers. Grab your copy here.
Steve Randall Delivers High-Impact AI Session at Patient Support Services Kickoff
ConnectiveRx Chief Technology Architect Steve Randall, who was also recently named to PM360’s ELITE 100, delivered a standing-room session on evaluating Artificial Intelligence for patient outcomes in hub services—outlining where automation is already improving speed, consistency, and enrollment accuracy, and what “good” AI deployment looks like in terms of measurable results.
This exploration of how automation strengthens (versus weakening) patient-brand relationships was built on Randall’s recent Q&A with Chris Dowd, which explores the AI questions access leaders aren’t asking – but should be.